Return & Exchange Policy
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Returned within 30 days of delivery.
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Item must be unused, unwashed, and in original condition, with original tags and packaging.
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All items must be returned in one package.
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Returns must be shipped using the same service as the original delivery.
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Only items shipped within the same country as the original delivery address are eligible for return.
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Customized or personalized items cannot be returned or exchanged.
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Final Sale items are not eligible for return or exchange.
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Defective or damaged items are always eligible for return or replacement.
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Return shipping and any applicable import fees are the responsibility of the customer, unless the item is defective or damaged.
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We do not offer free return shipping unless otherwise stated.
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In the case of a defective product, we will cover the return shipping costs.
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Order number
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Proof of purchase
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Photo or video of the product (if defective or damaged)
WildAda
1729 Spring St
Parkersburg, WV, USA, 26101-3350
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Once your return is received and inspected, your refund will be processed within 7 business days.
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Refunds are issued to the original payment method.
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Original shipping charges are non-refundable, unless the item is defective or we made an error.
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Orders may be canceled or modified within 24 hours of being placed.
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If your order has already been processed or shipped, it cannot be canceled.
Phone: +1 703-455-4668
Address: 1729 Spring St, Parkersburg, WV, USA, 26101-3350